Frequently Answered Questions

Ordering on is easy and safe. Once you have found the item you would like to purchase, click on the “Add to Cart” button to place it in your Shopping Cart. Follow the directions through the checkout process to complete your order. Your order will not be placed until the very end of the checkout process when you will be asked for your credit card information. currently accepts all major credit cards. For information on alternate payment methods, please contact Customer Service at +971-5-433 87936.

Prices on are subject to change without notice. Please expect to be charged the price for the merchandise you buy as it is listed on the day of purchase.

We offer delivery for any purchase within UAE. International shipping charges apply.

A shipping notification with tracking details will be sent via email after your order has shipped. You will receive multiple email acknowledgements if your order results in more than one shipment.

Please allow 3-5 business days for Hala David Jewellery items to be shipped.

Your Hala David Jewellery order will be presented in iconic gift packaging.

Hala David Jewellery offers resizing for select items. please contact Customer Service at +971-5-433 87936 to learn more.

Yes, it is safe to order on We utilise industry-standard encryption technologies when receiving and transferring customer data exchanged with our site server.

If you require assistance, please contact Customer Service at +971-5-433 87936.